Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–5 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be longer during holidays, peak seasons, or due to unforeseen circumstances.
Shipping Times
Estimated delivery times vary depending on your location:
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United States: 4 - 8 business days
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United Kingdom: 3 – 7 business days
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Canada: 4 – 9 business days
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Australia & New Zealand: 4–9 business days
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Europe: 4 –9 business days
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Rest of the World: 10–25 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on the destination, product weight, and selected shipping method. Occasionally, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2–7 business days to update after shipment.
Multiple Packages
As we work with multiple suppliers and warehouses through CJdropshipping, your order may arrive in separate packages. This helps ensure faster delivery of your items.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are the responsibility of the customer.
Delayed or Lost Shipments
While we strive to ensure timely delivery, delays may occur due to customs inspections, weather conditions, carrier issues, or high shipping volumes.
If your package is significantly delayed or appears lost, please contact our support team, and we will assist you in resolving the issue.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately before your order is processed.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Email: suhaibaislamzoha@gmail.com
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM